Shipping

We can ship to virtually any location on Earth. Please keep in mind that there are restrictions on certain products in certain countries and it is the customer’s obligation to make sure virgin hair and/or hair products are allowed before placing an order. In most cases additional charges may apply to worldwide delivery. International shipping may also take more time than usual due to customs inspection and specific location.

Once you submit an order, we will gauge shipping and delivery dates for your package based on the availability of your item(s) and the shipping options you selected. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Shipping options are selected during checkout. If no express shipping options are chosen, your order will default to the normal processing time which is 3 to 5 business days. For priority shipping it take 2 to 3 business days for you to receive your order. International shipping and larger orders may be longer and incur additional fees.

Returns

At Essence Dream Hair we maintain a very high level of quality assurance. Everything goes through a rigorous process to make sure you are receiving the best quality product possible. All hair orders are thoroughly inspected before shipping. Since we put such an emphasis on quality control, all sales are final. No returns and/or exchanges accepted.